Retail orders are processed within 2 to 3 days and shipped via UPS Ground or USPO Priority. Shipping fee is flat rate $5.95
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). To request a refund, please contact us at firstname.lastname@example.org.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
If damage occurred to the item (s) in your order, please contact us immediately at email@example.com. Please provide the order number along with your email address and phone number. It is important to retain the shipping box, packing material and the damaged item (s) for inspection by the carrier.